Terms of Service
Last updated: April 7, 2026
1. Introduction
These Terms of Service (hereinafter “Terms”) govern the rights and obligations relating to the use of the Renton application (hereinafter “Service”), operated by Renton.cz s.r.o., Company ID: 17590965, registered office at Skolni 861/4, 415 01 Teplice, Czech Republic, registered in the Commercial Register maintained by the Regional Court in Usti nad Labem, Section C, Insert 52354 (hereinafter “Operator”).
By using the Service, you agree to these Terms.
2. Description of the Service
Renton is a cloud-based application for property management and rental relationship management. The Service enables:
- Management of properties, units, and tenants
- Administration of lease agreements and their lifecycle
- Payment tracking and rent invoice generation
- Document management and communication with tenants
- Property maintenance planning
- Access via web and mobile applications
3. Registration and User Account
- Registration with a valid email address is required to use the Service.
- The user is obligated to provide truthful and up-to-date information.
- The user is responsible for securing their password and login credentials.
- A single user may have access to multiple workspaces with different roles.
- The Operator reserves the right to terminate accounts that violate these Terms.
4. User Rights and Obligations
The user agrees to:
- Use the Service in accordance with applicable laws of the Czech Republic and EU
- Not enter data into the system for which they lack processing authorization
- Not misuse the Service to gain unauthorized access to other users' data
- Not compromise the security, stability, or availability of the Service
- Have an appropriate legal basis for processing personal data of tenants entered into the system
5. Operator Rights and Obligations
- The Operator commits to ensuring the availability of the Service within its technical capabilities.
- The Operator is not liable for damages caused by outages of third-party services (Supabase, Vercel, etc.).
- The Operator reserves the right to perform maintenance during which the Service may be temporarily unavailable.
- The Operator has the right to modify the functionality of the Service and add or remove features.
6. Data Responsibility and GDPR Roles
When using the Service, personal data of third parties (tenants, contact persons) is processed. In this relationship:
- The User is the data controller within the meaning of GDPR – they decide on the purpose and means of processing tenant data entered into the system.
- The Operator is the data processor – processing data solely based on the user's instructions and to the extent necessary for providing the Service.
The user commits to:
- Having an appropriate legal basis for processing tenants' personal data (typically performance of a lease agreement under Art. 6(1)(b) GDPR).
- Informing tenants about the processing of their data through the Service, including information about data transfers to subprocessors (see Privacy Policy).
- Not entering special categories of personal data (Art. 9 GDPR – health status, ethnic origin, etc.) into the system unless strictly necessary and with the explicit consent of the data subject.
The Operator ensures appropriate technical and organizational data security measures (encryption, access control, backups), but is not liable for data loss caused by circumstances beyond its control.
7. AI Assistant
The Service includes an AI chatbot powered by OpenAI technology. The user acknowledges that:
- Queries submitted to the AI chatbot and contextual data from the database (property, contract, and tenant information) are sent to the OpenAI API to generate responses.
- AI responses are informational in nature and do not constitute legal, tax, or financial advice.
- The user is fully responsible for verifying the accuracy of information provided by the AI assistant before making any decisions or taking any actions.
- The Operator is not liable for damages arising from reliance on AI assistant outputs.
- The AI assistant can only perform actions in the system (creating contracts, modifying data) with the user's explicit confirmation.
8. Intellectual Property
All rights to the Service, including source code, design, logo, and the Renton trade name, belong to the Operator. The user receives a non-exclusive, non-transferable license to use the Service for the duration of their account.
9. Prices and Payments
The current pricing of the Service is available on the Operator's website. The Operator reserves the right to modify the pricing, informing users at least 30 days in advance.
10. Termination of Service
- The user may cancel their account at any time in the application settings.
- After account cancellation, user data will be deleted or anonymized in accordance with the Privacy Policy.
- The Operator may cancel an account for serious violations of these Terms.
11. Limitation of Liability
The Service is provided “as is.” The Operator makes no warranties regarding uninterrupted availability or error-free operation of the Service. The Operator is not liable for indirect damages, lost profits, or damages resulting from decisions made based on data from the Service.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Czech Republic. Any disputes shall be resolved by the competent courts of the Czech Republic. For consumer disputes, the Online Dispute Resolution platform is available at ec.europa.eu/consumers/odr.
13. Changes to Terms
The Operator reserves the right to modify these Terms. Users will be notified of material changes through the application or by email at least 14 days before the changes take effect. Continued use of the Service after the changes take effect constitutes acceptance of the new Terms.
14. Contact
Renton.cz s.r.o., Company ID: 17590965, Skolni 861/4, 415 01 Teplice, Czech Republic
Email: info@renton.cz
Data box: qn53273